Privacy Policy
Your privacy matters to us. This policy explains how oriantequsil collects, uses, and protects your personal information when you use our financial analysis platform and services.
Information We Collect
We collect information you provide directly to us when creating an account, using our financial analysis tools, or contacting our support team. This includes your name, email address, phone number, and professional details relevant to your financial analysis needs.
Automatically Collected Data
Our platform automatically collects technical information including your IP address, browser type, device information, and usage patterns. We use cookies and similar tracking technologies to enhance your experience and provide personalized financial insights.
- Account registration information and profile data
- Financial data you input into our analysis tools
- Communication records and support interactions
- Usage analytics and platform interaction data
- Payment and billing information for premium services
How We Use Your Information
Your information helps us deliver personalized financial analysis services, maintain platform security, and improve our software capabilities. We process your data to generate insights, provide customer support, and ensure compliance with Australian financial regulations.
Important: We never sell your personal information to third parties. Your financial data remains confidential and is only used to provide the services you've requested from oriantequsil.
Service Delivery
- Providing access to financial analysis tools and software
- Generating personalized reports and insights
- Processing transactions and managing subscriptions
- Sending service updates and important notifications
Data Storage and Security
We implement industry-standard security measures to protect your information. All data is encrypted during transmission and storage, with access restricted to authorized personnel only. Our servers are located in Australia and comply with local data protection requirements.
Your Data Security Matters
We use advanced encryption, regular security audits, and multi-factor authentication to keep your financial information safe and secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for seven years after account closure, in accordance with Australian financial record-keeping requirements.
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.
- Access your personal information and request copies of data we hold
- Correct inaccurate or incomplete information in your profile
- Request deletion of your personal data, subject to legal requirements
- Object to certain processing activities or withdraw consent
- Request data portability for information you've provided
- Lodge complaints with the Office of the Australian Information Commissioner
Exercising Your Rights
To exercise any of these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Third-Party Services and Sharing
We work with trusted third-party providers to deliver our services effectively. These partners may process your information on our behalf but are bound by strict confidentiality agreements and data protection requirements.
Service Providers
- Payment processors for secure transaction handling
- Cloud hosting services for data storage and platform operation
- Analytics providers to understand platform usage patterns
- Customer support tools to assist with your inquiries
We may also share information when required by law, to protect our rights, or in connection with business transfers. Any such sharing complies with applicable privacy laws and is limited to what's necessary for the specific purpose.
International Data Transfers
While our primary servers are located in Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information, including contractual protections and adequacy decisions where applicable.
Cross-Border Disclosure
We may disclose personal information to recipients in countries including the United States and European Union, but only where adequate privacy protections exist or where you've provided explicit consent for such transfers.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance functionality, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, though this may affect some platform features.
- Essential cookies required for platform operation and security
- Preference cookies to remember your settings and choices
- Analytics cookies to understand how users interact with our services
- Marketing cookies to deliver relevant content and advertisements
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through email notifications or platform announcements, giving you time to review and understand the modifications.
Stay Informed: We recommend reviewing this policy regularly. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Privacy Contact Information
For privacy-related questions, concerns, or requests, please contact our Privacy Officer:
Address: 45 Cameron St, Launceston TAS 7250, Australia
Phone: +61 408 936 724
Email: privacy@oriantequsil.com
We're committed to addressing your privacy concerns promptly and transparently.